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Course details:

Purpose of the Course: To provide participants knowledge skill & attitude (KSAs) about airport operations. Ensuring an understanding of safe and smooth functioning of Landside, Terminal and Airside operations so that they will be able to perform independently and efficiently the assigned duties at the airport. Learning Objectives: Upon completion of the course, participants will have an overview of the following subjects: AAI Rules and Regulation Introduction to ICAO Annexes Aviation Laws Airside Management Annex -14 Airport Emergency Planning and Disabled Aircraft Removal Air Traffic Services Management Annex-11 Global Format Reporting MET and Low Visibility Procedures Airport Security Safety Management System Airport Licensing Implementation of ASQ parameters QCBC e-tendering Airport Insurance Customer Care and passenger’s and other Airport Users expectations First Aid and Medical Emergencies Fire Prevention AOCC working SAP and AIMS Application Commercial/Stakeholders/Concessioners management for Better service to enhance customer experiences, customer satisfaction Finance for Terminal DOP/Imprest Handling Handling of Lost and Found Properties Terminal design categories/ advantages and disadvantages   Target Audience: All newly inducted Operations Executives in AAI

Standard Course Fee:

for trainees from India, Nepal and Bhutan: INR 272000

for trainees from other countries : USD 6400

for trainees from SAARC countries : USD 4400

Additional Discount:

Available for more than one participants from one organization and participants from SAARC Countries.

Delivery Details

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